Ford Transit Custom reliability

Affected vehicles may be equipped with a Driver Facing Camera that may not work as intended and therefore not compliant with current regulatory requirements.

Fix: Replace the Driver Status Monitoring Camera Control Module.

Recalled models: TRANSIT CUSTOM · 12 vehicles

On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.

Fix: Fit modified fuel feed line.

Recalled models: TRANSIT CUSTOM · 35 vehicles

Affected vehicles may have 12V batteries that have been incorrectly vented allowing any potential venting to be directed into the cabin.

Fix: Inspect the battery and replace if required. Fit a battery vent tube to expel any gases.

Recalled models: TRANSIT CUSTOM · 4,771 vehicles

Affected vehicles may have been manufactured with a bench seat frame with a suspect weld due to a manufacturing defect. This could compromise the occupant restraint during a frontal crash potentially increasing the risk of injury.

Fix: Replace the bench seat frame.

Recalled models: TRANSIT CUSTOM · 61 vehicles

On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.

Fix: Update the Accessory Protocol Interface Module (APIM) software to the latest level.

Recalled models: TRANSIT CUSTOM · 5,883 vehicles

On affected vehicles a fracture of the shock absorber's top bush eye ring may result in reduced ride quality and compromised handling.

Fix: Inspect and replace the rear shock absorbers if required.

Recalled models: TRANSIT CUSTOM · 99 vehicles

On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

Fix: Update the vehicle software to the latest level.

Recalled models: TRANSIT CUSTOM · 1 vehicles

On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire.

Fix: Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.

Recalled models: TRANSIT CUSTOM · 34 vehicles

On affected vehicles in the event of a crash that triggers the passenger airbag the inflator tube may rupture. The rupture can result in metal fragmentation damage to the airbag cushion complete loss of airbag functionality and an increased risk of injury or death.

Fix: Replace the passenger airbag.

Recalled models: TRANSIT CUSTOM · 2 vehicles

On affected vehicles the engine idler gear bolt may shear resulting in the idler gear dropping and primary drive failure. This can result in complete engine failure leading to a stall and/or no start condition.

Fix: Replace the idler gear and idler bolt.

Recalled models: TRANSIT CUSTOM · 1 vehicles

On affected vehicles the correct tightening torque was not reached on some of the exhaust manifold nuts during the manufacturing process. This could lead to exhaust gas leaking and the melting of the nearby plastic oil separator causing oil to leak on to hot surfaces and the risk of fire.

Fix: Visually check to confirm all nut positions and condition. Remove the engine and replace the nut and stud if not ok.

Recalled models: TRANSIT CUSTOM · 3 vehicles

On affected vehicles the remedy software for a previous recall may not have been installed correctly. It may be possible the driver or passenger windows will not automatically reverse when encountering an obstruction.

Fix: Update the Driver and Passenger Door Modules with the latest software and verify the process to ensure correct installation.

Recalled models: TRANSIT CUSTOM · 33 vehicles

Affected vehicles may experience a malfunctioning child lock feature on the dual power sliding doors due to a missing wire in the wiring harness.

Fix: Fit the missing wire and route alongside the existing loom.

Recalled models: TRANSIT CUSTOM · 43 vehicles

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

Fix: Install a new electric motor.

Recalled models: TRANSIT CUSTOM · 190 vehicles

On affected vehicles there may be a clash between a wiring harness and the brake lines. This could lead to wear corrosion and a brake tube leak leading to reduced stopping performance.

Fix: Check the brake line and wiring harness and rework where necessary.

Recalled models: TRANSIT CUSTOM · 41 vehicles

Affected vehicles may develop a crack in the Diesel Particulate Filter (DPF).

Fix: Update software to prevent a cracked DPF. Test and replace DPFs that are already cracked.

Recalled models: TRANSIT CUSTOM · 245 vehicles

On affected vehicles there is potentially an issue with the window automatic reversal system (bounce back system). Under certain circumstances a closing window could exert a force of over 100N.

Fix: Update driver and passenger door modules software.

Recalled models: TRANSIT CUSTOM · 896 vehicles

Transit Custom vehicles that might have been loaded with the incorrect software for the Power Steering Control Module (PSCM) during the manufacturing process. Having the incorrect software could lead to the Lane Change Warning Assist (LCWA) to not work as intended.

Fix: The Ford Dealer will update the software to the latest level in order to restore full functionality.

Recalled models: TRANSIT CUSTOM · 408 vehicles

Transit Custom vehicles may have received an incomplete software update or no update prior to leaving the plant. For vehicles affected by this concern and have received an incomplete software update the Advanced Driver Assistance System (ADAS) will not function as designed. Customers will be presented with a yellow warning light in the vehicles cluster. For vehicles where no update was received there are no warning messages informing the customer that the ADAS system may not work as expected.

Fix: Software update

Recalled models: TRANSIT CUSTOM

The affected vehicles may have a manufacturing defect in one or more of the vehicles. High Voltage battery cells which may result in a cell with a lower than expected capacity. In certain cases the low-capacity cell may develop an internal short circuit.

Fix: On affected vehicles the battery will be replaced.

Recalled models: TRANSIT CUSTOM PHEV

Incorrect instructions for setting passenger airbag deactivation in the printed Owner�s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat.

Fix: Replacement instructions issued

Recalled models: TRANSIT CUSTOM · 4,773 vehicles

Some vehicles may have been built with an additional bolt that may be loose within the Electric Power Assisted Steering (EPAS).

Fix: Replace the steering gear on all vehicles affected.

Recalled models: TRANSIT CUSTOM · 20 vehicles

The left-hand lower control arm may be fitted to vehicles where the weld penetration does not meet specification.

Fix: Inspect the left-hand lower control arm and replace if within the affected date range.

Recalled models: TRANSIT CUSTOM · 2,180 vehicles

The lower control arms may have missing or partial welds

Fix: Inspect the lower control arms and replace if required.

Recalled models: TRANSIT CUSTOM · 2,675 vehicles

The Run On Water Pump (ROWP) fitted to Transit and Transit Custom vehicles may overheat

Fix: Replacing the 15 Amp fuse with a 7.5 Amp fuse to prevent the possibility for the ROWP to overheat.

Recalled models: TRANSIT CUSTOM · 91,814 vehicles

Vehicles may have been fitted with the wrong twin battery positive cable.

Fix: Inspect affected vehicles install a new twin battery cable and correct the cable routing if the concern is identified.

Recalled models: TRANSIT CUSTOM · 151 vehicles

An incorrectly torqued left hand seatbelt to seatbelt shoulder height adjuster bolt.

Fix: Replace the left hand seatbelt and shoulder height adjuster with new parts.

Recalled models: TRANSIT CUSTOM · 3 vehicles