Ford Tourneo Custom reliability
The Ford Tourneo Custom fails its MOT more often than most cars up to 5 years old: 19.7% of 2,589 tests failed in 2023, against 14% on average.
8 DVSA recalls for the Ford Tourneo Custom
Most cover a batch of cars built in a set period, and dealers fix them free. Sweep’s check shows the recalls for a car’s age and whether the DVSA has one outstanding.
26S49 – Transit and Transit/Tourneo Custom – Automatic Transmission Snap Ring
Affected vehicles may have an Electronic One-Way Clutch Assembly built with an unseated snap ring which may lead to a sudden and unexpected loss of forward or reverse movement.
Fix: Disassemble the transmission to check the snap ring is correctly seated and replace any necessary parts.
Recalled models: Tourneo Custom · 5 vehicles
26S37 – Transit and Transit Custom – Wiper Motor
On affected vehicles the front wiper motor may not operate or may operate intermittently resulting in reduced or lost visibility in certain conditions.
Fix: Update the wiper motor software and if necessary replace the wiper motor.
Recalled models: Tourneo Custom · 4,027 vehicles
26C30 – Transit and Tourneo Custom – Door Module lost communication
Affected vehicles may experience loss of communication with the Door modules resulting in the Blind Spot Indicator System (BLIS) feature Window regulator mirror adjust and turn indicator repeater not working during this time. The mirror-mounted indicator lamps lack of function combined with the absence of a driver tell-tale results in a non-compliance with mandatory lighting standards.
Fix: Install updated door control software.
Recalled models: Tourneo Custom · 513 vehicles
26C22 - Transit Custom and Tourneo Custom - Driver Status Monitoring Camera Control Module Replacement
Affected vehicles may be equipped with a Driver Facing Camera that may not work as intended and therefore not compliant with current regulatory requirements.
Fix: Replace the Driver Status Monitoring Camera Control Module.
Recalled models: Tourneo Custom · 2 vehicles
26S31 – Transit and Transit Custom – Fuel line cracked
On affected left-hand drive (LHD) vehicles there is a risk of a leak from a fuel line on to the diesel particulate filter (DPF) and/or exhaust components which may in a worst-case scenario result in an under-bonnet fire.
Fix: Fit modified fuel feed line.
Recalled models: Tourneo Custom · 31 vehicles
CrossCar: Sync3 Rear-View Camera Software Update
On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.
Fix: Update the vehicle software to the latest level.
Recalled models: Tourneo Custom · 1 vehicles
25S58 – Transit Custom PHEV and Explorer PHEV – Software update
On affected vehicles the remedy software for a previous recall may not have been installed correctly. In the event of a high voltage battery cell internal short customers may experience a battery power off resulting in a loss of motive power with coasting and battery thermal venting potentially resulting in a vehicle fire.
Fix: Update the Battery Energy Control Module software. If a high voltage battery cell capacity anomaly is detected replace the high voltage battery pack.
Recalled models: Tourneo Custom · 2 vehicles
24S74 – Transit and Tourneo Custom PHEV – Wiring harness to brake line touch condition
On affected vehicles there may be a clash between a wiring harness and the brake lines. This could lead to wear corrosion and a brake tube leak leading to reduced stopping performance.
Fix: Check the brake line and wiring harness and rework where necessary.
Recalled models: Tourneo Custom · 2 vehicles
Checking a Ford Tourneo Custom before you buy
Look at the parts above at the viewing, and read the car’s own MOT history: advisories for the same parts suggest the problem is already starting. Sweep’s free check shows every MOT, advisory and mileage reading for a registration.