Citroen Relay reliability

On affected vehicles a low AdBlue level message may not be displayed on the Instrument Panel Cluster. This could lead to the possibility of not being able to start the vehicle due to an empty AdBlue tank.

Fix: Update the Instrument Panel Cluster software.

Recalled models: RELAY · 11 vehicles

On affected vehicles the traffic sign recognition function does not meet regulatory requirements. After de-activation it will remain de-activated even after vehicle restart.

Fix: Update the radio software via over-the-Air.

Recalled models: RELAY · 8 vehicles

On affected vehicles an incorrect radio may be fitted that does not provide rear view camera functionality to comply with regulatory requirements.

Fix: On the affected vehicles the radio will be replaced

Recalled models: RELAY · 7 vehicles

Affected vehicles may have been fitted with a metal Manufacturer plate located in the engine compartment that shows the wrong weight values. This can lead to a non-compliance to regulatory requirements.

Fix: Check and replace the metal Manufacturer plate.

Recalled models: RELAY · 11 vehicles

On affected vehicles the hydraulic power steering hose is not according to specification which could lead to deterioration in power steering assistance or sudden loss of steering assistance.

Fix: Check and replace power steering hose if necessary.

Recalled models: RELAY III · 2,219 vehicles

Some vehicles have been produced without the required earthing connection on the protective cover of the high voltage connection box.

Fix: Check the affected vehicles and add the missing earthing connection wire between the box and the body if necessary.

Recalled models: RELAY · 12 vehicles

The seat fastening to the anchor plate is not correct to specification.�

Fix: Replace�the swivel plates onto which the front seats are anchored.�

Recalled models: RELAY · 11 vehicles

Affected vehicles are not fully compliant to European regulation (165/2014 + EU 799/2016) covering the �Smart Tachograph� requirements.

Fix: Replacing the tachograph gearbox and on certain vehicles the windscreen depending on the specification of the vehicle.

Recalled models: RELAY · 1 vehicles

The front hub assembly fixing on to the front suspension damper may not be correct to specification.

Fix: Check the front hub assembly and replace if required.

Recalled models: RELAY · 1,955 vehicles

The brake pipe fixings may not conform to specification

Fix: Checking and repairing these fixings and replacing any damaged pipes as necessary

Recalled models: RELAY · 16,144 vehicles

On the affected vehicles the tightening of a sealing plug on the engine oil gallery may not be correct to specification.This could lead over time to an oil leak which in rare cases could result in oil leaking on to the road.

Fix: The remedy consists of tightening the engine oil gallery sealing plug to the correct torque.

Recalled models: RELAY · 37 vehicles

The electrical switch of the steering lock may not conform to specification. This could cause the intermittent unwanted switching off of information displays on the instrument panel.

Fix: Recall the vehicles that are likely to be affected and replace the ignition switch.

Recalled models: RELAY · 5,641 vehicles

An internal component of the injector may not be to specification which could reduce the fuel pressure in the injection system. The concern can prevent the engine starting and/or cause the engine to stall.

Fix: Recall the vehicles that are likely to be affected and check the identification number of the engine injectors. Where necessary replace the injectors.

Recalled models: RELAY · 1,145 vehicles

The fixture of the handbrake cable stop support may not have been produced to the correct specification. If not rectified this could cause a reduction in hand brake efficiency.

Fix: Recall all affected vehicles and install strengthening for the handbrake cable stop support under the vehicle.

Recalled models: RELAY · 7 vehicles

The spare wheel winch may fail and not secure the spare wheel to the vehicle so allowing it to detach from the vehicle.

Fix: Recall all affected vehicles and replace the spare wheel winch.

Recalled models: RELAY · 13,095 vehicles

It has been identified that the check valve within the brake assistance vacuum pump may suffer from a non-conformity which in time may reduce the braking assistance.

Fix: Recalled vehicles as a preventative measure will have the subject valve replaced. At the same time certain vehicles will also have the air dosing unit replaced.

Recalled models: RELAY · 307 vehicles

It has been identified that; with the engine switched off the side indicator repeaters do not operate when the parking lights are on.

Fix: Recalled vehicles will have the relevant operating software upgraded.

Recalled models: RELAY · 67 vehicles

It has been identified that a problem may arise with the steering mechanism which can result in hardness whilst manoeuvring.

Fix: Recalled vehicles will have the steering mechanism checked and lubricated. The mechanism will be replaced if found to be damaged. At the same time certain vehicles will have key components reinforced against the ingress of water. Thus preventing operating faults in the long term.

Recalled models: RELAY · 2,779 vehicles

Braking maybe impaired due to some brake pipes not being manufactured to conformity.

Fix: Recall the vehicles that are likely to be affected to check the serial numbers of the brake pipes and to replace the brake pipes where necessary.

Recalled models: RELAY · 456 vehicles

Braking assistance could be adversely by freezing of moisture that may accumulate in the vacuum circuit.

Fix: Recall the vehicles that may be affected and fit a separate air vent complete with filter to each electro valve fitted to the vacuum circuit.

Recalled models: RELAY · 18,387 vehicles

The brake hoses may chafe on the wheel aches and in extreme cases cause a brake fluid leak. The driver will be informed of the defect by the illumination of a warning lamp on the dashboard. If ignored then this will result in longer than expected stopping distances.

Fix: Recall the vehicles that are likely to be affected and visually inspect the front brake hoses reinforcement and protection. The brake hoses if worn will be replaced.

Recalled models: RELAY · 9,945 vehicles

The accelerator pedal can become jammed in the fully open position.

Fix: Replace the accelerator pedal stop with a modified version.

Recalled models: RELAY · 10,473 vehicles

The handbrake adjustment system may be unreliable which will reduce its efficiency under certain conditions.

Fix: Check adjust and/or replace the brake shoe mechanisms.

Recalled models: RELAY · 4,448 vehicles

Inadequate protection of the heater blower wiring harness may result in chafing damage leading to a short circuit and risk of fire.

Fix: Check for correct routing of the blower wiring harness and fit a protective sleeve.

Recalled models: RELAY · 3,083 vehicles

The rear suspension cross member may have been cut in production. This could eventually result in failure of the cross member and cause loss of control of the vehicle.

Fix: Replace any rear suspension cross member found to be cut.

Recalled models: RELAY · 42 vehicles

There is a possibility that the parking brake cable may not be to the correct specification and could break at the rear section resulting in loss of parking brake.

Fix: Recall affected vehicles and replace parking brake cable.

Recalled models: RELAY · 171 vehicles

Fuel tank rear mountings may not adequately secure the tank with a risk of possible disengagement.

Fix: Recall affected vehicles and fit additional bolts or reinforcement plates to rear tank mountings depending on original build configuration.

Recalled models: RELAY · 2,313 vehicles