Citroen C5 reliability

On affected vehicles there there may be loose connections between a high-pressure fuel pipe and the engine fuel rail which potentially could lead to a leak and risk of fire.

Fix: Retighten the affected connections.

Recalled models: C5 AIRCROSS · 1,559 vehicles

Vehicles may be affected by premature wearing of the camshaft drive chain leading to abnormal noise or to a breakage of the chain in the worst case.

Fix: Update the software to improve oil pressure and reduce wear. Check the engine noise and replace the chain if required. If no problem found change the oil to one with higher viscosity and special anti-wear additives.

Recalled models: C5 AIRCROSS · 6,123 vehicles

Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.

Fix: Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.

Recalled models: C5 AIRCROSS · 3 vehicles

Affected vehicles may face potential leakage of the under-bonnet fuel pipe due to a weakness of its crimping.

Fix: Change the fuel pipe.

Recalled models: C5 AIRCROSS · 47 vehicles

On affected vehicles there is a fault in the High Voltage (HV) Battery which could potentially lead to a breakdown charging issue and/or overheating and in a worst-case scenario a High Voltage Battery or vehicle fire.

Fix: Replace the High Voltage Battery.

Recalled models: C5 AIRCROSS PHEV · 83 vehicles

On affected vehicles below 12500 miles under certain conditions engine emissions may lead to a non-compliance to regulatory requirements.

Fix: Check the mileage of the vehicle and update the ECU (Engine Control Unit) calibration on vehicles below 12500 miles.

Recalled models: C5 AIRCROSS · 618 vehicles

Affected vehicles may face the risk of perforation of the HV battery reinforcing plate/battery cover over the vehicle lifetime due to water intrusion.

Fix: A protective wax will be applied between HV battery reinforcing plate and battery cover.

Recalled models: C5 AIRCROSS PHEV · 448 vehicles

Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.

Fix: The BMS (Battery Management System) will be reprogrammed with enhanced battery monitoring software.

Recalled models: C5 AIRCROSS PHEV FWD · 1,197 vehicles

Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in a worst case to a battery or vehicle fire.

Fix: The BMS (Battery Management System) will be reprogrammed with enhanced battery monitoring software.

Recalled models: C5 AIRCROSS PHEV FWD · 830 vehicles

The engine management software calibration could be incorrect causing engine stall.

Fix: Upload updated engine management software.

Recalled models: C5 AIRCROSS · 1,323 vehicles

The welding of the individual components of the towbar might not meet the correct specification.

Fix: Check the identity label and replace the tow bar if affected.

Recalled models: C5 AIRCROSS · 23 vehicles

The welding of some components to the towbar assembly may not meet specification.

Fix: The replacement of the towbar.

Recalled models: C5 AIRCROSS · 13 vehicles

The filtering performance of the Diesel Particle Filter (DPF) may not meet the required specification.

Fix: Replace the DPF on affected vehicles.

Recalled models: C5 AIRCROSS · 432 vehicles

The vehicles may be affected by a defect in the urea injector which might block and lead to NOx emissions going out of the regulatory limits.

Fix: Updating the ECU software to avoid the gradual blocking of the urea injector

Recalled models: C5 AIRCROSS · 1,689 vehicles

Some trailer tow ball fixing bolts may be damaged.

Fix: Replace the two tow ball fixing bolts.

Recalled models: C5 AIRCROSS · 10 vehicles

The engine electronic cooling management control strategy and the maximum temperature alert threshold could cause the engine to overheat. This could result in a warning light and a message being displayed on the instrument panel.

Fix: On affected vehicles download a new engine management software in order to modify the cooling management parameters to improve the control of the engine operating temperature.

Recalled models: C5 · 2,098 vehicles

The positioning of the starter motor supply terminal may not conform to specification. Contact with a neighbouring component could cause a short circuit.

Fix: On affected vehicles check the position of the terminal and where necessary reposition. Replace damaged components if necessary.

Recalled models: C5 · 2,014 vehicles

On affected vehicles the driver's air bag inflation device may not conform to specification. As a result may not deploy correctly during an impact.

Fix: Replace the driver's air bag module on affected vehicles

Recalled models: C5 · 967 vehicles

The fuel filter's integrated heater may be defective and could cause the cover to distort. This could cause air ingress and fuel egress. Either could cause poor starting and a warning light should illuminate

Fix: On affected vehicles replace fuel heater cover. Check and if necessary replace connector.

Recalled models: C5 · 9,483 vehicles

It is possible that a leak can occur between the injector spill rail connection and the plastic fuel return pipe. This can cause leakage of fuel which can either pool on the engine cylinder head and then become deposited onto the road surface where it could cause a skid risk to other motorist or if the fuel comes into contact with extremely hot engine components an exhaust manifold for instance it is possible that an under bonnet fire could ensue.

Fix: Recall the vehicles that are likely to be affected to check the sealing of the fuel return pipe connection on each injector and if necessary replace the injectors as well as the fuel return pipes.

Recalled models: C5 · 30 vehicles

It is possible for the engine to stall due to incorrect reading of oil levels during harsh and prolonged braking.

Fix: Recall the vehicles that are likely to be affected to download new software to the engine ECU.

Recalled models: C5 · 157 vehicles

On affected vehicles an internal nonconformity in the drivers side windscreen wiper motor may lead over time to the failure of the windscreen wiper mechanism.

Fix: Replacement of drivers side windscreen wiper motor.

Recalled models: C5 · 4,271 vehicles

In very rare circumstances the vacuum pump one way valve may not function correctly which could affect the level of braking assistance.

Fix: Recall the vehicles that are likely to be affected to replace the brake vacuum pump one way valve.

Recalled models: C5 · 20,089 vehicles

It has been identified that due to the Non-Conformity of the handbrake adjustment system in the handbrake mechanism it is possible that there can be a reduction in the efficiency of the parking brake.

Fix: Recall all affected vehicles for the replacement of the handbrake lever mechanism.

Recalled models: C5 · 957 vehicles

The ball mountings for the rear screen support struts may dislocate and the screen will not remain in open position

Fix: Recall affected vehicles check security/tightness of strut mounting balls and replace any that are damaged.

Recalled models: C5 · 1,012 vehicles

It has been identified that one of the windscreen side trims is not compliant. This may lead to the side trim moving position and in rare cases detaching.

Fix: Recalled vehicles will be checked for windscreen trim compliance. Should a non-compliance be identified the side trims will be replaced.

Recalled models: C5 · 5,142 vehicles

It has been identified that a batch of fuel injector pumps supplied as spare parts may have covers manufactured from a defective material. This could cause the pump covers to develop fissures which over time may lead to fuel leakage.

Fix: Recalled vehicles will have the fuel injector pump replaced.

Recalled models: C5 · 27 vehicles

An incorrect engine relay unit may have been fitted. This ECU could deteriorate and cause operating faults and perhaps failure of certain equipment

Fix: Recall affected vehicles check Engine Relay Unit and replace if not correct specification.

Recalled models: C5 · 6,031 vehicles

It has been identified that the diesel fuel return pipe which is fixed to the inlet manifold may be abraded to the extent that if left undetected will leak.

Fix: Recalled vehicles as a preventative measure will have the pipe inspected for damage. If any is found the pipe will be replaced. In cases where the pipe remains undamaged it will be fitted with reinforcement.

Recalled models: C5 · 1,611 vehicles

It has been identified that there is a risk of the engine stalling under very firm braking conditions.

Fix: Recalled vehicles will have the engine ECU software upgraded.

Recalled models: C5 · 1,427 vehicles

The brake pedal might feel stiff and the braking distances extended as a result of a defect in the vacuum pump.

Fix: Recall the vehicles that are likely to be affected to replace the valve in the vacuum pump.

Recalled models: C5 · 2,557 vehicles

It has been identified that vehicles fitted with 2I HDI engines may have been fitted a vacuum pump which may not be to specification. This could lead to a decrease in braking assistance.

Fix: Recalled vehicles will have the vacuum pump replaced.

Recalled models: C5 · 520 vehicles

It has been identified that a potential fault in the engine management system could cause an internal fuel leak via one or more of the fuel injectors after switching off. This would result in a failure to restart because of excess fuel present in the inlet manifold or cylinders.

Fix: Recalled vehicles will have the engine management unit software upgraded.

Recalled models: C5 · 257 vehicles

The diesel fuel return pipe of the injection system for 1.6 HDI ( DV6) engines carries the risk that over time seeping of fuel may occur due to nonconformity in manufacture.

Fix: Recalled vehicles will have the return pipe replaced with a quality assured item.

Recalled models: C5 · 1,286 vehicles

The original ECU software could generate an excessive vibration of the injection butterfly. In very rare cases the butterfly upper stop may fail causing the engine to go to back up mode which may result in a drop of brake assistance efficiency

Fix: Recall affected vehicles and download new engine ECU software and initialisation of the ECU.

Recalled models: C5 · 3,562 vehicles

Under severe operating conditions and high mileage the pressed aluminium road wheels may crack around the wheel fixing holes. This could ultimately result in the detachment of a wheel.

Fix: Replace the wheels with a modified type.

Recalled models: C5 · 14,110 vehicles

The anti lock brake control unit may overheat and cause the footbrake to revert to none anti lock mode.

Fix: Check the ABS control unit identification number and replace the control unit where found necessary.

Recalled models: C5 · 878 vehicles

There is a possibility that the handbrake will not hold the vehicle stationary if it is not fully applied.

Fix: Fit a modified handbrake lever designed to ensure that an effective brake application is always made

Recalled models: C5 · 16,061 vehicles

A defect in the ABS (Antilock Brake) ring on the front wheel bearings may cause a malfunction of the Antilock Brake System.

Fix: Recall affected vehicles and fit new front wheel bearings.

Recalled models: C5 · 2,373 vehicles