Toyota Proace reliability

Certain vehicles may have been fitted with rear brake discs that do not meet design specifications due to incorrect machining during the manufacturing process.

Fix: Check and replace the rear brake discs if required

Recalled models: PROACE · 4 vehicles

Affected vehicles may have excessive corrosion on the front suspension arm bolt due to the design in combination with environmental factors. As a result the bolt may fail which may affect controllability of the vehicle

Fix: Replacement of the front suspension arm bolts and bush

Recalled models: PROACE · 10,936 vehicles

For affected vehicles there is an issue where the Malfunction Indicator Lamp (MIL) may not activate in case of a fault in the Selective Catalytic Reduction (SCR) system and/or Diesel Particulate Filter (DPF).

Fix: Carry out an update to the software of the Engine Electronic Control Unit

Recalled models: PROACE · 3,381 vehicles

For affected vehicles when the driver deactivates and reactivates the Automatic Emergency Brake (AEB) in the same driving cycle it will remain deactivated without a warning light indicating the deactivation.

Fix: Update the front camera software via a standard diagnostic tool.

Recalled models: Proace Max · 400 vehicles

For affected vehicles there is an error in the specific software calibrations of the traction (high voltage) battery control unit. As a consequence a false detection of the battery cell voltage and/or the battery temperature could occur leading to loss of drive.

Fix: Update the software of the traction battery control unit.

Recalled models: PROACE EV · 1 vehicles

On affected vehicles the front and/or rear seat fixing points may have a reduced strength due to the thread of the fixing nut not being of the correct specification.

Fix: The fixings will be reworked with new nuts and bolts fitted.

Recalled models: PROACE · 136 vehicles

On affected vehicles incorrect specification rear coil springs may have been installed.

Fix: Carry out check and replace coil springs if required.

Recalled models: PROACE · 14 vehicles

Affected vehicles may have an engine that was incorrectly assembled due to improper setting of the high-pressure fuel pump and/or improper setting of the timing belt.

Fix: Check high pressure fuel pump setting and replace engine if not correct. If high pressure fuel pump setting is correct check timing belt setting and replace timing belt if necessary.

Recalled models: PROACE · 2 vehicles

On affected vehicles due to an error in the software calibrations of the Engine Control Unit the Malfunction Indicator Light (MIL) will not illuminate when the urea injection system (which is part of the exhaust after treatment system) shuts down due to a fault resulting in non-compliance with regulations.

Fix: Reprogram the Engine Control Unit (ECU) with updated software and calibration.

Recalled models: PROACE · 3,412 vehicles

Affected vehicles may have been supplied with a charging cable that was not according to specification. The temperature sensor of the charger pin of the charging cable was incorrectly calibrated. As a result this safety feature will not work when required failing to prevent the cable from overheating.

Fix: Check charge cable date and replace if necessary.

Recalled models: PROACE BEV · 67 vehicles

When the data is read out from the vehicle ECU an incorrect IUPR (In-Use Performance Ratio) value is shown. This does not comply with regulations however there is no impact on safety or vehicles' exhaust emissions

Fix: Reprogram the Engine Control Unit (ECU) with updated software and calibration.

Recalled models: PROACE · 1,177 vehicles

On affected vehicles the AC compressor stator wiring could develop a fault leading to current loss inside the AC compressor that could result in a vehicle powertrain shutdown when driving.

Fix: Reprogram the Powertrain Diagnosis ECU with updated software.

Recalled models: PROACE EV · 1,709 vehicles

Some vehicles may have been equipped with an incorrectly positioned fuel pipe.

Fix: Check fuel pipe positioning correct if necessary and fit protective sleeve.

Recalled models: PROACE · 1,216 vehicles

There is a possibility that the urea injection system will not function as required by regulations in low ambient temperature.�

Fix: Replace the urea reservoir tank assembly.�

Recalled models: PROACE · 268 vehicles

There is a possibility that the rear brake caliper was incorrectly assembled during manufacturing.

Fix: Inspect and if necessary replace the rear brake caliper.

Recalled models: PROACE · 47 vehicles

There is a possibility that one or both headrests of the first row 2-person bench seat cannot be locked into place.

Fix: Inspect and replace the headrest(s) if necessary.

Recalled models: PROACE · 32 vehicles

There is an error in the specific software calibrations of the Engine Control Unit.

Fix: Reprogram the Engine ECU

Recalled models: PROACE · 767 vehicles

The rear window heater cable may become damaged due to insufficient fixation design

Fix: Inspect and add a fixation clip. If necessary the tailgate glass will be replaced

Recalled models: PROACE · 29 vehicles

The welding of the rear suspension spring holder on the underbody of the vehicle may not be to specification.

Fix: Apply additional welding to the spring holder.

Recalled models: PROACE · 50 vehicles

The possibility that the engine timing belt may wear out prematurely.

Fix: Replacement of the timing belt crankshaft gear high pressure fuel pump gear and camshaft gear and add sealing to the timing belt cover.

Recalled models: PROACE · 3,789 vehicles

There is a risk that the rear seat rail lock might not function as designed

Fix: Inspect and if necessary replace the rear seat frames.

Recalled models: PROACE · 4 vehicles

There is a possibility that several fixations on the rear axle component were not tightened correctly.

Fix: Tighten all fixations to correct torque and replace the nuts and bolts if necessary.

Recalled models: PROACE · 52 vehicles

Water could enter the cabin through the panels in front left and right wheel arch areas affecting electrical components

Fix: Inspect for water leak and replace affected parts if necessary and apply sealant to close the gap between the affected body panels.

Recalled models: PROACE · 39 vehicles

The rear brake tube may become damaged over time due to movement between tube and holding clip on the lower suspension arm.

Fix: Inspect and replace the brake tube if necessary

Recalled models: PROACE · 7,171 vehicles

The fuel tube may become damaged due to movement between the tube and ribs on the urea tank.

Fix: Install protection sleeves and replace the fuel tube if necessary

Recalled models: PROACE · 7,673 vehicles

There is a possibility that some seat belt fixation bolts were not tightened correctly.

Fix: Inspect and tighten affected bolts to correct torque.

Recalled models: PROACE · 1,119 vehicles

There is a possibility that some seat belt fixation bolts and/or ground cable bolts were not tightened correctly.

Fix: Tighten affected bolts to correct torque and replace the ground cable if it is damaged.

Recalled models: PROACE · 21 vehicles

There is a possibility that the parking brake was manufactured with a shaft outside of specification

Fix: Inspect and replace the brake calliper if necessary

Recalled models: PROACE · 241 vehicles

The outside passenger seat belt of the front bench seat may unbuckle unintentionally

Fix: Replace the seat belt buckle

Recalled models: PROACE · 6,094 vehicles

Front suspension arm securing bolt may break.

Fix: Replace the affected front lower arm screw on both sides of the vehicle.

Recalled models: PROACE · 8 vehicles

The steering rack fixation may be damaged and could affect the security of the rack.

Fix: Replacing the steering rack and its fixation.

Recalled models: PROACE · 7 vehicles

The bolts on the suspension rear arm could be deformed and may detach.

Fix: Replace all the rear arm screws on both sides of the vehicle.

Recalled models: PROACE · 139 vehicles

The air conditioning compressor pulley could break and damage other components.

Fix: A pulley with improved design will be installed.

Recalled models: PROACE · 1,355 vehicles

Lower arm ball joint may be damaged and become insecure.

Fix: Check and fit additional securing device or replace the ball joint where damage exists.

Recalled models: PROACE · 5,820 vehicles

Subject vehicles are equipped with incorrect engine oil software leading to the oil temperature not being detected over a certain threshold. This could lead to the oil pan deformimg due to high engine oil temperatures which in turn could lead to oil loss onto the road surface.

Fix: The remedy involves reprogramming the engine ECU which will give the driver a timely warning regarding possible high oil temperature.

Recalled models: PROACE · 559 vehicles

There is a possibility that an oil plug located on the side of the engine may not be properly tightened. An engine oil leak could occur that could lead to a certain amount of oil hitting the ground.

Fix: The remedy involves tightening the engine oil plug to the correct torque.

Recalled models: PROACE · 23 vehicles

An engine component may not be to specification which could result in loss of engine performance. This may lead to the engine stalling and potentially causing an engine failure. In very unlikely circumstances the vehicle speed may increase without warning but will stop on its own after a few seconds.

Fix: On affected vehicles carry out a functional diagnostic check of the engine. If necessary replace the engine.

Recalled models: PROACE · 45 vehicles

The starter motor supply cable from the battery may interfere with the EGR valve. This could cause damage to the insulation and cables.

Fix: On affected vehicle inspect cable for position and condition. Where necessary replace cable.

Recalled models: PROACE · 1 vehicles

There is a possibility that the bracket holding the air conditioning compressor onto the engine is not properly tightened. As a result there is a risk that this bracket might break during driving. If this occurs the air conditioning compressor might become detached from the vehicle and could potentially fall on the road.

Fix: Recall the vehicles that are likely to be affected and check bracket holding the air compressor is correctly secured. In case the bracket was not properly secured it will be replaced by a new one.

Recalled models: PROACE · 840 vehicles

There is a possibility that the relay linked to the electrical circuit of the starter is out of specification. As such the relay might be blocked in a closed position. If this occurs there is a risk of the starter overheating and a theoretical risk of fire. Also if left in gear the vehicle could also start to move.

Fix: Recall the vehicles that are likely to be affected and replace the starter relay.

Recalled models: PROACE · 75 vehicles

There is a possibility that water could enter the cabin through the panels separating the cabin and the engine compartment. If this occurs water could reach and affect some electrical components such as the airbag module and possibly cause unexpected airbag deployment.

Fix: Recall the vehicles that are likely to be affected and apply sealant to close the gap between the affected body panels.

Recalled models: PROACE · 682 vehicles

It has been identified there is a possibility one of the nuts fixing the brake pedal to the brake booster may not have been tightened to the correct specification. This could result in the brake booster opening without warning and causing a sudden loss of brake assistance.

Fix: Recall all affected vehicles to check the torque setting of the nuts fixing the brake pedal to the brake booster. If found not to be within specification then the brake booster will be replaced and the new nuts will be tightened to the correct specification.

Recalled models: PROACE · 4 vehicles

There is a possibility that the bolts holding the steering valve on the steering rack are missing or have not been correctly tightened. This may affect control of the vehicle.

Fix: On affected vehicles check the steering rack and replace if found to be defective.

Recalled models: PROACE · 7 vehicles

It has been identified there is a possibility that the bolt(s) securing the road wheel(s) may not have been tightened to the correct specification. This could result a risk that the road wheel rim(s) may crack/fracture over time or the wheel could detach from the vehicle which could cause loss of control of the vehicle.

Fix: Recall all affected vehicles to check the wheel bolts have been tightened to the correct specification and if required replace any damaged/defective wheel rim(s).

Recalled models: PROACE · 59 vehicles

There is a possibility that the bolts between the front shock absorber and knuckle have not been properly tightened. This may lead to breakage of the connection between the front shock absorber and the knuckle.

Fix: On affected vehicles install new bolts between the front shock absorber and knuckle and tighten them to the correct torque and where necessary replace damaged component

Recalled models: PROACE · 2 vehicles

The seal between the fuel cap and fuel tank filler neck may not be installed correctly. As a result there is a risk of fuel leakage during driving or in case of vehicle rollover. This is a non-compliance to regulation for rollover protection.

Fix: Recall the vehicles that are likely to be affected and remove and re-install the seal or install a new seal in case one is missing.

Recalled models: PROACE · 92 vehicles

Some ground cable eyelets and/or the fixation of the airbag control unit may not have been tightened correctly. As a result there is a risk of various electrical malfunctions e.g. engine stall fire hazard and airbag malfunction.

Fix: Recall the vehicles that are likely to be affected and check the condition of the ground cables and replace them if necessary. Then the various fixations will be checked and tightened if needed.

Recalled models: PROACE · 21 vehicles

An internal connection in the fuel heater cover may overheat which may cause the filter cover to melt. This may allow an ingress of air into the fuel system and possibly fuel to leak out.

Fix: On affected vehicles Replace fuel heater cover with improved version. Inspect connection wire and replace if necessary.

Recalled models: PROACE · 1,178 vehicles

The connector between injectors and return fuel pipe may wear out. If this happens fuel may leak and driver's will notice a fuel smell.

Fix: Replace pipe and connect with new sealant.

Recalled models: PROACE · 131 vehicles

Some of the recalled vehicles will have been fitted with brake discs which have incorrect mechanical resistance characteristics. Vehicles with the incorrect brake discs fitted could have reduced braking efficiency and the discs could crack.

Fix: Recall the vehicles that are likely to be affected to check which brake discs are fitted and where necessary fit the correct brake discs.

Recalled models: PROACE · 5 vehicles

Due to a welding fault in the wiper motor assembly it is possible that the wiper may malfunction. In the extreme cases the wipers may fail totally.

Fix: Recall all affected vehicles and replace the wiper motor assembly.

Recalled models: PROACE · 22 vehicles