Mercedes-Benz V-Class reliability

On certain vehicles with an OM654 classic engine the crankshaft might not meet specifications.

Fix: Replace the engines on the affected vehicles.

Recalled models: V CLASS · 3 vehicles

Vehicles could be equipped with a front axle brake calliper carrier which could have been manufactured outside the specifications

Fix: Check the brake calliper carriers on the front axle and as a precautionary measure renew any front axle brake calliper carrier should it be part of the affected batch.

Recalled models: V CLASS · 15 vehicles

On affected vehicles the flexible fuel return line may come into contact with the edge of the underfloor panelling resulting in a chafe mark or fuel leak.

Fix: Check the fuel line and replace if necessary. Adjust and correct fuel line routing.

Recalled models: V CLASS · 1 vehicles

The middle fastening of the roof rail could come loose.

Fix: Check the roof rail and replace it if necessary.

Recalled models: V CLASS · 36 vehicles

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles

Recalled models: V CLASS · 4,897 vehicles

The behaviour of the emergency call system might not meet specifications.

Fix: Update the software of the communication module for the emergency call system on the affected vehicles.

Recalled models: V CLASS · 3,063 vehicles

On affected vehicles the right-hand side radiator coolant hose may chafe against surrounding component due to an insufficient clearance.

Fix: Check and replace the coolant hose if necessary. Fit protective spacer ring if needed.

Recalled models: V CLASS · 1,666 vehicles

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors

Recalled models: V CLASS · 476 vehicles

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.

Recalled models: V CLASS · 2,620 vehicles

Two threaded connections that connect the left seat bases with the floor of the vehicle's body shell may not have been installed with the required tightening torque.

Fix: Check the potentially affected threaded connections on the affected vehicles and ensure that they have been tightened to the specified torque.

Recalled models: V CLASS · 2 vehicles

The solder joints of the engine control unit may not have been carried out in accordance with the specification.

Fix: Replace the diesel injection system control unit.

Recalled models: V CLASS · 1 vehicles

The head restraint padding may separate from the fastening rod.

Fix: Replace the head restraints on the affected vehicles.

Recalled models: V CLASS · 13 vehicles

Bench seats in the rear may have been installed with the head restraint bars of a different bench seat and/or head restraint variant.

Fix: Check the head restraints in the rear area in the affected vehicles and replace if necessary.

Recalled models: V CLASS · 3 vehicles

The head restraints in the rear may have been installed with an incorrect substructure including the head restraint bars.

Fix: Check the headrests on the affected vehicles and replace them if necessary.

Recalled models: V CLASS · 5 vehicles

The dashboard airbag flap may not have been manufactured according to specification.

Fix: Renew the cover sheet of the dashboard including the passenger-side airbag flap.

Recalled models: V CLASS · 184 vehicles

Aluminium screws of the steering gear housing cover and the power pack could corrode and fail

Fix: Replace the aluminium screws with steel ones and apply wax to the steering gear.

Recalled models: V CLASS · 2,587 vehicles

Possible improperly bolted swivel seat console

Fix: Check and if necessary replace the swivelling console

Recalled models: V CLASS · 2 vehicles

Possible chafing of the brake line against the engine.

Fix: If necessary adjust the routing of the brake line and install chafe protection.

Recalled models: V CLASS · 4 vehicles

Vehicles could experience severe corrosion of metal components in the rear area of the roof bed

Fix: Replace the mattress check for corrosion and if necessary carry out the repair of possibly corroded areas.

Recalled models: V CLASS · 576 vehicles

In case of passenger-side airbag ignition the airbag flap in the dashboard could come loose.

Fix: Replace the cover sheet of the dashboard including the passenger-side airbag flap.

Recalled models: V CLASS · 17 vehicles

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors before & after the catalytic convertor.

Recalled models: V CLASS · 825 vehicles

Improve the vehicle emissions via software updates.

Fix: Update the relevant control unit�s software and if necessary replace the NOx sensors.

Recalled models: V CLASS · 4,626 vehicles

front passenger air bag off light does not illuminate in some circumstances

Fix: Recode the airbag control unit on affected vehicles

Recalled models: V CLASS · 5,870 vehicles

It has been determined that on V-Class and Vito models with rotating front seats (SA codes SB5/SB6) the front seats can loosen the wire fixings under the seats when being rotated. Should the wiring harness be damaged in the worst-case scenario this could lead to deactivation of the thorax bag or to unintentional triggering of the thorax bag in the case of a short circuit caused in the process. A disarmed thorax bag is indicated via the SRS indicator lamp.

Fix: Since the beginning of June 2017 the series has protected the wiring from jamming and damage by using an optimized mounting clip. We will recall and bring the installation of the cables under the swivel seats on the affected vehicles up to the optimized current series status

Recalled models: V CLASS · 176 vehicles

Driver and front passenger door exterior handles may not have been installed correctly.

Fix: On affected vehicles check installation of the door handles and if necessary replace and correctly install.

Recalled models: V CLASS · 3 vehicles

The steering column clock spring may break. This will cause warning messages to illuminate in the instrument cluster but in extreme instances it may cause the driver's airbag to deploy.

Fix: Affected vehicles will be recalled to establish sufficient grounding of the steering components.

Recalled models: V CLASS · 4,393 vehicles

The front wheel bearing retaing ring may not be correctly fitted. this may allow the axle to float in the hub.

Fix: On affected vehciles check location of retaing ring. Refit or replace where necessary. R/2017/323

Recalled models: V CLASS · 263 vehicles

Due to an error during manufacture the rear cross member may not have been fully spot welded. This may compromise the integrity of the structure.

Fix: On affected vehicles check the designated areas and where necessary weld member

Recalled models: V CLASS · 3 vehicles

The brake fluid container may not have been inserted far enough into its mounts or was not secured correctly which can result in it detaching and a loss of brake fluid. The driver could become aware of this by the gradual deterioration of brake performance by having to press the brake pedal further. This can consequently increase the risk of collision.

Fix: Recall the vehicles that are likely to be affected and check the brake fluid reservoir on the affected vehicles to ensure it is properly engaged and if necessary fix it in the correct position.

Recalled models: V CLASS · 9,399 vehicles

On the affected vehicles the end pipe of the auxiliary air heater may not have been routed correctly due to a cut out in the vehicle floor that is possibly missing. Exhaust from the auxiliary air heater is possibly not correctly diverted under the vehicle floor and could to some extent enter the vehicle interior. There is a risk of carbon monoxide poisoning and a risk of fire for the under floor panelling cannot be ruled out.

Fix: Recall the vehicles that are likely to be affected and check for the presence of the cut out on the affected vehicles and drill this if necessary. Also the correct routing for the end pipe must be checked and where necessary corrected.

Recalled models: V CLASS · 2 vehicles

On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.

Fix: On affected vehicles replace the chain tensioner sealing ring.

Recalled models: V CLASS · 5,358 vehicles

The handbrake button may become sticky in operation and in certain circumstances may result in self release of the handbrake.

Fix: Recall affected vehicles and replace the handbrake lever.

Recalled models: V CLASS · 6,386 vehicles