Mercedes-Benz Sprinter reliability
The Mercedes-Benz Sprinter fails its MOT about as often as most cars over 10 years old: 35.8% of 12,922 tests failed in 2023, against 39.7% on average.
136 DVSA recalls for the Mercedes-Benz Sprinter
Most cover a batch of cars built in a set period, and dealers fix them free. Sweep’s check shows the recalls for a car’s age and whether the DVSA has one outstanding.
Weld seam on rear axle brake mounting flange
Mercedes-Benz AG has determined that on certain Sprinter 907 model vehicles with a gross vehicle weight of 5.0 tons a brake connection flange might not have been properly welded to the support tube of the rear axle.
Fix: As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will replace the rear axle on the affected vehicles.
Recalled models: SPRINTER · 2 vehicles
Propeller shaft weld seam
On certain Sprinter model 907 vehicles a welding seam of the propeller shaft might not meet specifications.
Fix: Replace the propeller shaft on the affected vehicles.
Recalled models: SPRINTER 907 · 2 vehicles
Replace spring U-bolts of rear axle springs
On affected vehicles the spring U-bolts may not have been subject to treatment to increase their hardness which may lead to them fracturing.
Fix: Replace the spring U-bolts on the affected vehicles.
Recalled models: SPRINTER 907 · 1 vehicles
B-Pillar Reinforcement
On affected vehicles the weld points of a reinforcement in the right B-pillar may not correspond to the specifications. In this case the reinforcement in the B-pillar may work loose over time and fail to transmit the belt forces to the B-pillar as intended. This would increase the risk of injury in the event of an accident.
Fix: Rework the B-Pillar on the affected vehicles if necessary.
Recalled models: SPRINTER 907
On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out.
On affected vehicles the fuel filter heater may be deactivated. If this happens a fuel gelling may occur at low temperatures and an unexpected loss of propulsion cannot be ruled out.
Fix: Code the CDI control unit to ensure the activation of the fuel filter heater
Recalled models: SPRINTER 906 · 11 vehicles
On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
On affected vehicles the wheel rim structure might not meet specifications. Micro cracks might form in the rim structure.
Fix: Change the wheel rims.
Recalled models: SPRINTER 907 · 1 vehicles
On affected vehicles the screw connection of the partition wall might not meet specifications.
On affected vehicles the screw connection of the partition wall might not meet specifications.
Fix: Check and rework the screw connections
Recalled models: SPRINTER 907 · 4 vehicles
On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level.
Fix: Replace the fuse and its supply line and relocate the fuse.
Recalled models: SPRINTER 910 · 44,028 vehicles
Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration
On affected vehicles the instrument cluster may fail when starting.� Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.
Fix: Update the instrument cluster software.
Recalled models: SPRINTER · 6,184 vehicles
On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component.
On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and�overheating of the component.�
Fix: Replace the glow plug relay and install an additional glow plug relay cover on the affected vehicles.
Recalled models: SPRINTER 907 · 28,124 vehicles
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
Recalled models: SPRINTER 907 · 6,966 vehicles
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely.
Fix: Update the software of various control units.
Recalled models: SPRINTER 907 · 5,993 vehicles
On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployed.
On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant.� In the event of a crash the inflator could rupture when the airbag is deployed.�
Fix: Replace the passenger airbag
Recalled models: SPRINTER 906 · 12,926 vehicles
Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Specific climatic conditions may over time cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed this change could cause the airbag inflator to burst due to increased internal pressure.
Fix: Replace the affected front passenger airbags on the affected vehicles.
Recalled models: SPRINTER 906 · 53 vehicles
The driver airbag may not deploy correctly if activated.
The driver airbag may not deploy correctly if activated.
Fix: Replace the drivers air bag.
Recalled models: SPRINTER 906 · 102,548 vehicles
The driver airbag may not deploy correctly if activated
The driver airbag may not deploy correctly if activated.
Fix: Replace the drivers air bag.
Recalled models: SPRINTER 906 · 62,660 vehicles
The driver's front air bag may not deploy as intended
The Drivers front air bag may not deploy as intended.
Fix: Replace the drivers front airbag.
Recalled models: SPRINTER 906 · 234 vehicles
The driver's front air bag may not deploy as intended
The Driver's front air bag may not deploy as intended.
Fix: Replace the driver's front airbag.
Recalled models: SPRINTER 906 · 64,143 vehicles
The software of the rear-view camera on certain vehicles might not meet specifications
The software of the rear-view camera on certain vehicles might not meet specifications.
Fix: Update the software of the rear-view camera of the affected vehicles.
Recalled models: SPRINTER 907 · 4,092 vehicles
An incorrect diameter rear axle torsion bar (anti roll bar) might be installed
An incorrect diameter rear axle torsion bar (anti roll bar) might be installed.
Fix: : Replace the rear axle torsion bar (anti roll bar) on the affected vehicles.
Recalled models: SPRINTER 907 · 16 vehicles
Crankshaft might not meet required specification
On certain vehicles with an OM654 classic diesel engine the crankshaft might not correspond with the required specification
Fix: As a precautionary measure the engines will be replaced on the affected vehicles
Recalled models: SPRINTER 907 · 3 vehicles
The wiring harness of the alternator may possibly have been swapped with the wiring harness of the electric steering
The wiring harness of the alternator may have been swapped with the wiring harness of the electric steering in the assembly procedure of certain vehicles.
Fix: Check the affected lines and if necessary connect the correspondent wiring harnesses.
Recalled models: SPRINTER 907 · 300 vehicles
A fault could occur temporarily in the transmission parking lock function
A fault could occur temporarily in the transmission parking lock function.
Fix: Update the ESP control unit with the revised parameter data record
Recalled models: SPRINTER MINIBUS · 10 vehicles
A temporary fault with the automatic transmission internal park pawl mechanism may occur
On certain vehicles fitted with an automatic transmission (gearbox) on rare occasions a temporary fault with the automatic transmission internal park pawl mechanism may occur resulting in the park pawl not engaging as intended.
Fix: As a precautionary measure the Mercedes-Benz service organisation will update the ESP control unit software with a revised parameter set on the affected vehicles.
Recalled models: SPRINTER 907 · 5,962 vehicles
The engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case
On certain vehicles the engagement hooks of the cable duct of the starter-generator wiring harness may not be fully latched in the battery case.
Fix: Check the fixings of the cable bracket and replace the engagement hooks of the affected cable duct with expanding rivets if required.
Recalled models: SPRINTER · 132 vehicles
The distance between the brake line and wiring harness may not be sufficient
On certain Mercedes-Benz Sprinter vehicles the distance between the brake line and the wiring harness may not be sufficient.
Fix: Check and apply an anti-chafe protection to the affected components. If damage to the components is already evident then the affected components will be replaced and anti-chafe protection applied.
Recalled models: SPRINTER 907 · 12,696 vehicles
Cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life
On certain vehicles with a trailer coupling block with tow ball cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life.
Fix: Replace the affected trailer-coupling block/crossmember with a reinforced variant.
Recalled models: SPRINTER 907 · 24 vehicles
The actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production
On certain vehicles the actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production.
Fix: Check the installation condition of the communication module and depending on the actual condition of installation either retrofit it or if it is already available put it into correct operation.
Recalled models: SPRINTER · 24 vehicles
The behaviour of the emergency call system might not meet specifications
On certain vehicles the behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the HERMES communication module for the emergency call system on the affected vehicles
Recalled models: SPRINTER 907 · 2,533 vehicles
None or not approved cable ties have been used for additional fastening of the main wiring harness
On certain vehicles no or not approved cable ties have been used for additional fastening of the main wiring harness on the cable duct of the starter-generator wiring harness.
Fix: Replace the existing cable tie and plug holder with the approved fastening elements or use the approved fastening elements in cases where cable ties have not been used yet.
Recalled models: SPRINTER 907 · 6 vehicles
Update the software in the engine control unit
Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.
Fix: Update the software in multiple control units depending on vehicle specification and options.�
Recalled models: SPRINTER · 10 vehicles
Changes to specific aspects of the engine control system calibration are required
Changes to specific aspects of the engine control system calibration are required.
Fix: Depending on vehicle specification and options software updates to multiple control units will be conducted.
Recalled models: SPRINTER 906 · 66,177 vehicles
Electrical cables may be improperly routed or mounted within the front swivel seat frames
Electrical cables may be improperly routed or mounted within the front swivel-seat frames.
Fix: Inspect the installation of the seat wiring harness (left/right) of the front seats and attach the mounting clips to the intended position.
Recalled models: SPRINTER · 1 vehicles
The brake hose of the front axle could touch and chafe the wheel housing interior lining.
The brake hose of the front axle could touch and chafe the wheel housing interior lining.
Fix: Exchange the brake hoses on the front axle on the affected vehicles with a revised version.
Recalled models: SPRINTER 910 · 3,138 vehicles
The esp software has not been customised for upfitted vehicles with a higher centre of gravity
Vehicles may have received a version of the ESP Software application that has not been customized for upfitted vehicles with a higher centre of gravity.
Fix: Update the software version of the corresponded ESP control unit.
Recalled models: SPRINTER · 1 vehicles
The hydraulic power steering return line hoses may detach at their connection points
The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions and may cause hydraulic fluid to leak.
Fix: Check the return line connections of the power steering and install a screw type clamp at the connection point if needed.
Recalled models: SPRINTER · 5,621 vehicles
One or more of the rear wheel speed sensors may experience an electrical failure
One or more of the rear-wheel speed sensors may experience an electrical failure.
Fix: Replace the rear-wheel speed sensors on affected vehicles
Recalled models: SPRINTER · 55 vehicles
The lock washer of the pin joining the brake pedal to the bearing pedestal could come loose
The lock washer of the pin joining the brake pedal to the bearing pedestal could come loose.
Fix: Provide additional securement of the bearing pedestal to the brake pedal by means of fitting an additional retaining ring.
Recalled models: SPRINTER MINIBUS · 10 vehicles
The behaviour of the emergency call system might not meet specifications
The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
Recalled models: SPRINTER · 27,214 vehicles
The behaviour of the emergency call system might not meet specifications
The behaviour of the emergency call system might not meet specifications.
Fix: Update the software of the communication module for the emergency call system on the affected vehicles.
Recalled models: SPRINTER · 42,820 vehicles
The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose
The retaining washer on the bolt connecting the brake pedal to its bearing block could come loose.
Fix: Secure the bearing bracket on the brake pedal by means of an additional retaining ring on the affected vehicles.
Recalled models: SPRINTER · 44,820 vehicles
The installation position of the clamps for the hydraulic hoses of the power steering may not be correct
The installation position of the clamps for the hydraulic hoses of the power steering may not be correct.
Fix: Check the hydraulic hoses and clamps of the power steering and replace with new clamps if required.
Recalled models: SPRINTER MINIBUS 906-907 · 26 vehicles
The rescue cutting line located in the seat box of the driver seat may not be accessible
The rescue cutting line located in the seat box of the driver seat may not be accessible.
Fix: Reposition the rescue loop on affected vehicles.
Recalled models: SPRINTER · 628 vehicles
An incorrect fuse type for the electric system of the air suspension could have been mounted by error
The fuse for the electric system for the air suspension may be incorrectly specified.
Fix: Check the currently installed fuse and control unit on the potentially affected vehicles and replace if necessary. Also replace the fuse assignment booklet if necessary.
Recalled models: SPRINTER · 14 vehicles
The gear recognition function in the transmission could not function as intended
The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.
Fix: Update the software responsible for gear recognition on the affected vehicles.
Recalled models: SPRINTER · 11,394 vehicles
The rear brake calliper may leak brake fluid into the housing of the electric parking brake
The rear brake calliper may leak brake fluid into the housing of the electric parking brake.
Fix: Replace the rear brake callipers and update the ESP software.
Recalled models: SPRINTER · 8,826 vehicles
The accelerator pedal may not have been mounted on the vehicle in accordance with the specification
The accelerator pedal may not have been mounted on the vehicle in accordance with the specification.
Fix: Check the correct installation of the accelerator pedal on the affected vehicles and if necessary renew it.
Recalled models: SPRINTER · 9 vehicles
A software update of the electronic stability programme (esp) control unit is required
A software update of the Electronic Stability Programme (ESP) control unit is required.
Fix: Update the ESP control unit software in the affected vehicles.
Recalled models: SPRINTER · 153 vehicles
The electrical wiring harness pre-installation for the hermes control unit could become stuck between the brake light switch and the brake pedal
The electrical wiring harness pre-installation for the HERMES control unit (communication module) could become stuck between the brake light switch and the brake pedal
Fix: Correct the routing of the concerned wiring harness through the installation of an additional cable tie.
Recalled models: SPRINTER · 17 vehicles
On affected vehicles front and rear brake hoses may have sustained an outer cut
On affected vehicles front and rear brake hoses may have sustained an outer cut.
Fix: Check brake hose condition and renew if necessary.
Recalled models: SPRINTER · 1,564 vehicles
Possible damage and short circuit of the glow plug relay in certain collision scenarios
Possible damage and short circuit of the glow plug relay in certain collision scenarios
Fix: Retrofit a housing for the glow plug relay and install a pyrotechnic fuse on the affected vehicles
Recalled models: SPRINTER 910 · 9,372 vehicles
Vehicles were produced and delivered without the necessary rear underride guard
Vehicles were produced and delivered without the necessary rear underride guard.
Fix: Retrofit the rear underride guard on the affected vehicles.
Recalled models: SPRINTER 907 · 37 vehicles
The electric lines routed near the frame for the rotating seats may get jammed
Electric lines routed near the frame for the rotating seats may get jammed and thus be damaged.
Fix: Correct the routing of the wiring harnesses of the rotating seats on the affected vehicles.
Recalled models: SPRINTER 907 · 270 vehicles
Incorrectly implemented threaded connection of the propeller shaft intermediate bearings at the underbody
The threaded connection of the propeller shaft intermediate bearings at the underbody has not been verifiably documented in certain Sprinter vehicles.
Fix: Renew the screws of the propeller shaft intermediate bearing and tighten them with the specified torque in the affected vehicles.
Recalled models: SPRINTER · 4 vehicles
The operating manual does not specify certain conditions under which the automatic parking function of the automatic gearbox operates
The operating manual does not correctly specify certain conditions under which the automatic parking function (Auto-P) of the automatic gearbox operates.
Fix: Add a supplementary booklet with a correct description of the Auto-P function to the operating manual.
Recalled models: SPRINTER 907 · 6,475 vehicles
Possible collision between brake hoses and wheel arch liner at the front axle
Contact could occur between brake hoses and the rear segment of the front axle wing panel liner resulting in chafing.
Fix: Check the position of the wing liner & modify as per working instructions.
Recalled models: SPRINTER · 10 vehicles
The wheel arch liner on the front axle could touch and chafe the flexible brake hose
The wheel arch liner on the front axle could touch and chafe the flexible brake hose.
Fix: Check the condition and clearance of the flexible brake hoses replacing them if necessary. Additionally the corresponding wheel arch liner will be modified to provide adequate clearance.
Recalled models: SPRINTER 907 · 38,865 vehicles
A weld seam on the seat height adjustment mechanism may not be to specification
A weld seam on the seat height adjustment mechanism may not have been carried out in accordance with specifications
Fix: Replace the seat-frame bases of the front seats in the affected vehicles
Recalled models: SPRINTER 907 · 4 vehicles
The rear axle steel leaf springs may not meet all requirements for strength during operation
The rear axle steel leaf springs may not meet all requirements for strength during operation
Fix: Check if the rear axle springs on the affected vehicles are a part of an affected production batch and replace them if necessary
Recalled models: SPRINTER 910 · 1,153 vehicles
Vehicles were delivered with a higher transmission oil level than intended
Vehicles were delivered with a higher transmission oil level than intended.
Fix: Check the transmission oil level and drain any excess transmission oil if necessary.
Recalled models: SPRINTER · 23 vehicles
A thermal overload can occur at the fuse carrier of the compressor for the air suspension and associated lines
A thermal overload can occur at the fuse carrier of the compressor for the air suspension as well as at the associated lines.
Fix: The fuse holder and fuses of the air suspension compressor will be removed and the electric lines will be checked and replaced if necessary.
Recalled models: SPRINTER 906 · 9 vehicles
The screw connection on the upper hood catch may not have been carried out correctly
The screw connection of the upper hood (bonnet) catch may not have been secured properly
Fix: Check the torque of the screw connection and replace any missing screws if necessary
Recalled models: SPRINTER · 8,362 vehicles
If the rotary light is switched to a different position very quickly the brightness of the rear lamps may be reduced significantly.
A malfunction of the rear lamps may occur
Fix: The signal and actuation module will be re-coded on the affected vehicles
Recalled models: SPRINTER (VS30) · 6,467 vehicles
The usb charge units may fail
The USB charge sockets can fail prematurely.
Fix: Replace the USB charge sockets with a new version.
Recalled models: SPRINTER MINIBUS CITY 45 · 32 vehicles
The high beam cannot be deactivated by using the high beam lever
Main beam not deactivating automatically with 'High-Beam Assist'
Fix: Update the software for the signal acquisition and actuation module on the affected vehicles.
Recalled models: SPRINTER 907 · 44 vehicles
A centralising sleeve may not have been installed between the automatic transmision and the direct shift module
Automatic transmission Direct Shift Module fault. Vehicle may roll away or drive in a direction not intended.
Fix: Replace the Direct Shift Module together with the centralising sleeve on affected vehicles.
Recalled models: SPRINTER 907 · 6 vehicles
Incorrect description of the vehicle jack support points on rear axle in digital owner's manual
The Digital Owner's Manual contains an incorrect description of the vehicle jack support points at the rear axle.
Fix: Update the Digital Owner�s Manual by updating the head unit control unit software.
Recalled models: SPRINTER 907 · 43 vehicles
The cross bridge at the rear axle may not withstand internal durability specifications.
The cross-bridge at the rear axle may not withstand the internal durability specifications.
Fix: Inspect potentially affected cross-bridges and replace if a weld seam is missing. Install a cross-bridge reinforcement strut.
Recalled models: SPRINTER 907 · 2 vehicles
Vehicles may have been delivered without the printed version of the operator's manual
Vehicles may have been delivered without the printed version of the operator's manual.
Fix: Supply the missing printed version of the operator�s manual and/or any missing supplements of the vehicle service folders.
Recalled models: SPRINTER 907 · 27 vehicles
Failure of the glow plug relay
A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component.
Fix: Replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.
Recalled models: SPRINTER 906 · 114,203 vehicles
The connection between the steering shaft and steering gear may have been fitted with an incorrect bolt
The bolted connection between the steering shaft and steering gear may have been fitted with a bolt of the wrong length.
Fix: Vehicles to be checked to confirm if the correct bolt is installed and replace it if this was not the case.
Recalled models: SPRINTER 910 · 7 vehicles
Incorrect door lock operating lever on right side of vehicle may have been installed
An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Fix: Door locks are to be checked and replaced if necessary.
Recalled models: SPRINTER 910 · 437 vehicles
Incorrect door lock operating lever on right side of vehicle may have been installed
An incorrect operating lever might have been installed to the door locks on the right side of the vehicle.
Fix: Door locks are to be checked and replaced if necessary.
Recalled models: SPRINTER 906 · 365 vehicles
Post-collision brake function within esp was not activated during production
The post-collision brake function within the Electronic Stability Programme was not activated during production.
Fix: The Electronic Stability Program control unit software will be updated to the latest version.
Recalled models: SPRINTER 907 · 149 vehicles
The blind spot monitoring exit warning sub feature does not function as designed after the ignition is switched off
Vehicle exit warning feature does not function as designed after the ignition is switched off.
Fix: Update both front door control units software on the affected vehicles.
Recalled models: SPRINTER 907 · 8 vehicles
An incorrect length linkage was mounted on the rotation angle sensor of the rear axle
An incorrect length linkage fitted to headlight range control sensor.
Fix: Replace headlamp range control level sensor.
Recalled models: SPRINTER 907 · 1 vehicles
Driver support and assist functions distronic hold drive away assist and rcta are not active or available in the esp due to a software error
Driver support and assistant functions are not active or available in the ESP control unit due to a software error.
Fix: The software of the ESP control unit will be up-dated with the latest version.
Recalled models: SPRINTER 907 · 37 vehicles
Backlight illumination of the hazard warning push button switch is deactivated after approx 20 mins driving due to faulty software
The backlight illumination of the hazard warning push button switch is deactivated after approximately 20 minutes driving.
Fix: Software in the control unit will be updated with the latest version.
Recalled models: SPRINTER 910 · 770 vehicles
Blind spot monitoring exit warning inoperable after ignition switched off
Blind spot vehicle exit warning failure
Fix: Update software on affected vehicles
Recalled models: SPRINTER 907 · 31 vehicles
Spot welds may not have been correctly applied to door frame
Spot welds on the front side wall that join the door frame with the hinge reinforcements behind it might not have been applied
Fix: On affected vehicles check spotwelds and apply if missing.
Recalled models: SPRINTER 906 · 667 vehicles
Front axle toe adjustment incorrectly calculated
The toe adjustment for the front axle was incorrectly calculated and set during production.
Fix: Measure the front axle adjustments (toe and camber) and correct them.
Recalled models: SPRINTER 907 · 19 vehicles
Gas fuel cylinders may fail
Gas fuel tanks fitted to affected vehicles may be affected by corrosion. Over time corrosion may weaken the tank wall(s) and the tank may burst.
Fix: On affected vehicles check gas fuel tanks for corrosion. assess and where necessary replace.
Recalled models: SPRINTER · 18 vehicles
Windshield may not be installed correctly
The windscreen may not be correctly sealed in the upper middle area which may allow water to enter the cabin area.
Fix: On affected vehicles check installation of windscreen and if necessary re-install.
Recalled models: SPRINTER · 128 vehicles
Vehicle control unit may not have been correctly updated
The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU
Fix: On affected vehicles update the software of the control unit
Recalled models: SPRINTER · 4 vehicles
Rear spring seat bases may fail
The rear spring seat bases may develop cracks. Therse could case the seat base(s) to fail and the spriing(s) may detach.
Fix: On affected vehicles repalce the rear spring seat bases
Recalled models: SPRINTER · 69 vehicles
Trailer hitch may detach
Two out of the four screws/bolts of the trailer hitch may not have been tightened correctly resulting in excessive stress to the other bolts. It is therefore possible that over time the connection could fail and the trailer detach from the towing vehicle increasing the risk of incident.
Fix: Recall the vehicles that are likely to be affected and replace the fixing bolts/screws for the towing attachment.
Recalled models: SPRINTER · 1 vehicles
Seat belt restraint may be impaired
The seatbelt mountings on the two seater bench seats may not be correctly tightened. This could cause the seatbelts not fully restrain the passengers and heighten the risk of injury if the vehicle is involved in a collision.
Fix: Recall the vehicles that are likely to be affected and check the seatbelt mouintings. Retighten the seatbelt mountings to the correct torque.
Recalled models: SPRINTER · 9 vehicles
Window adhesion may not be sufficiently bonded
In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
Fix: Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.
Recalled models: SPRINTER · 61 vehicles
Bonded windows may detach in a collision
In the event of an accident the windows bonded tie down rails and the super high roof (if fitted) could detach and increase the risk of injury due to the lack of adhesion of non-conforming paint.
Fix: Recall the vehicles that are likely to be affected and remove/install all bonded windows (excluding the windshield) and tie down rails and/or super high roof (if present) as well as repainting the corresponding bonding surfaces.
Recalled models: SPRINTER · 5 vehicles
Windows may detach
On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.
Fix: Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.
Recalled models: SPRINTER · 28 vehicles
Risk of fire
On vehicles fitted with the four cylinder (OM651) engine the high pressure fuel lines may not have been manufactured to specifications. These lines may crack and allow fuel to leak. If an ignition source is present there is a risk of fire.
Fix: On affected vehicles replace high pressure fuel lines.
Recalled models: SPRINTER · 826 vehicles
Seatbelt mechanism may malfunction
The threaded connections of the seatbelts at the B-Pillars were possibly not tightened with the required torque. If the required torque is not present it is possible the threaded connection may loosen further. In the event of a loosened threaded connection the intended restraint effect of the seat belt cannot be guaranteed in the event of a collision and the risk of injury during an event may possibly be increased.
Fix: Recall the vehicles that are likely to be affected and check and where necessary tighten the threaded connection.
Recalled models: SPRINTER · 45 vehicles
Oil may leak
On vehicles with affected engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Fix: On affected vehicles replace the chain tensioner sealing ring.
Recalled models: SPRINTER · 99 vehicles
Oil may leak
On certain diesel engines the 'O' ring may not have been produced to the correct specification. This may allow oil to leak and contaminate the environment. If excessive oil is lost engine damage may occur.
Fix: On affected vehicles replace the chain tensioner sealing ring.
Recalled models: SPRINTER · 21,679 vehicles
Vehicle stability may be affected
It has been established that on certain models of NCV3 (5-ton) vehicles fitted with air suspension from the VB AirSuspension company have a high risk of a fracturing of the weld seam on the rear axle spring saddle. In the unlikely event that this occurs then the rear axle can become loose and take on a self-steering behaviour which could affect vehicle control or stability.
Fix: Recall all affected vehicles to fit an additional spring saddle clamp to provide additional security.
Recalled models: SPRINTER · 246 vehicles
Incorrect cross-member bolts fitted
The screws/bolts used for fastening the towing eyes the cross-member of the trailer hitch and the rear step for the support of the cross-member on 5 ton vehicles may be the wrong type. This could cause the bolts to work loose and in a worst case snap.
Fix: As a precautionary measure the screw/bolts will be replaced on affected vehicles.
Recalled models: SPRINTER · 15 vehicles
Fuel may leak
A fuel leak may occur from the area of the fuel drain opening in the fuel filters which leaks onto the road.
Fix: Recall the vehicles that are likely to be affected to check the fuel filter and replace where necessary.
Recalled models: SPRINTER · 6,035 vehicles
Fuel may leak
It is possible that the fuel filter could suffer a leak in the plug area of the drain opening. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
Fix: Recall all affected vehicles and replace the fuel filter.
Recalled models: SPRINTER · 14 vehicles
Control may be lost
Rear suspension springs may not be to specification and could fail at the spring eye. If such a failure occurs vehicle control could be lost.
Fix: Recall the vehicles that are likely to be affected to check and where necessary replace the suspension springs.
Recalled models: SPRINTER · 9 vehicles
Misleading instrument cluster information and esp functions
A program error may result in misleading instrument cluster information and ESP functions
Fix: Re-Program the control unit and conduct SCN coding of the SRS control unit.
Recalled models: SPRINTER · 118 vehicles
Passenger seat may detach
Rivets retaining the seat cushion of the front passenger seat may be too small and in an accident may not retain the cushion. This could lead to an increased risk of injury.
Fix: Recall the vehicles that are likely to be affected to replace the double front passenger bench seat.
Recalled models: SPRINTER · 23 vehicles
Fuel may leak
It is possible that vehicles fitted with integral heaters within the fuel filter could suffer a leak in the upper plug area. This leakage should be identified to the driver by the smell of the diesel however if action is not taken to address the issue the issue could result in fuel escaping onto the road surface.
Fix: Recall all affected vehicles and replace the fuel filter.
Recalled models: SPRINTER · 753 vehicles
Fire may occur
Air-conditioning system may malfunction due to its fuse block being too weak. This could result in the risk of electrical current leak in the fuse block which could result in a short circuit and in extreme cases a risk of fire.
Fix: Fitment of a modified fuse block.
Recalled models: SPRINTER · 19 vehicles
Oil may leak
Oil may leak from the bottom of the engine oil filler neck. If not rectified this could lead to oil leaking onto the road surface and/or engine damage due to insufficient lubrication.
Fix: Recall the vehicles that are likely to be affected to replace the engine oil filler neck.
Recalled models: SPRINTER · 148 vehicles
Incorrect headlamp fitted
It has been established that some vehicles may have been fitted with headlights that are dipping to the offside headlights not to the nearside.
Fix: Recall affected vehicles and replace headlights.
Recalled models: SPRINTER · 19 vehicles
Seat belt may not restrain passenger
The seat belt mounting bolts in the areas of the B pillar and seat base have been found not to specification. In the event of an accident the restraint function of the seat belt may not be guaranteed.
Fix: Recall the vehicles that are likely to be affected to check and where necessary adjust the torque of the seat belt mounting bolts in question.
Recalled models: SPRINTER · 72 vehicles
Fire may occur
An incorrect cable duct retaining bolt has been fitted. In the event of a crash the cable duct may detach at least partially from the engine. In this situation it is more likely that a short circuit of the unfastened starter/alternator line may occur.
Fix: Recall the vehicles that are likely to be affected to replace the mounting bolt and fix the starter wiring in place.
Recalled models: SPRINTER · 2 vehicles
Fire may occur
It has been identified that the fleece filter insert of the engine oil separator may become obstructed with dirt particles. It is therefore possible that an increase in pressure within the crankcase may occur with the result that oil could escape onto hot engine parts. Should this occur a fire may ensue.
Fix: Recalled vehicles will have the original oil filter replaced with one of a cyclone type.
Recalled models: SPRINTER · 8 vehicles
Fire may occur
It has been identified that the fleece filter insert of the engine oil separator may become obstructed with dirt particles. It is therefore possible that an increase in pressure within the crankcase may occur with the result that oil could escape onto hot engine parts. Should this occur a fire may ensue.
Fix: Recalled vehicles will have the original oil filter replaced with one of a cyclone type.
Recalled models: SPRINTER · 8,058 vehicles
Risk of fire
A incorrect cable duct retaining bolt has been fitted. In the event of a crash the cable duct may detach at least partially from the engine. In this situation it is more likely that a short circuit of the unfastened starter/alternator line may occur.
Fix: Recall the vehicles that are likely to be affected to replace the mounting bolt and fix the starter wiring in place.
Recalled models: SPRINTER · 47 vehicles
Fire may occur
It has been identified that due to a fault with the previous recall to perform an engine ECU flash upgrade engine damage could occur as a result of piston cracking. As a consequence and in the worst case oil may enter the engine compartment where it could come into contact with hot engine parts which may result in a fire.
Fix: Recalled vehicles will have the subject ECU loaded with modified software.
Recalled models: SPRINTER · 132 vehicles
Parking brake may fail
It has been identified that on certain vehicles the threaded insert of the parking brake adjuster may break under load due to insufficient wall thickness. Should breakage of the adjuster occur parking brake efficiency will be lost.
Fix: Recalled vehicle will have the parking brake adjuster replaced with a quality assured item.
Recalled models: SPRINTER · 16 vehicles
Fire may occur
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components.
Fix: Recall the vehicles that are likely to be affected to reprogramme the engine control unit.
Recalled models: SPRINTER · 1 vehicles
Parking brake may not be effective
The parking brake may become ineffective. It has been identified that the threaded portion of the brake adjuster for the parking brake may break under load due to the wall thickness being too slight.
Fix: Recall the vehicles that are likely to be affected to replace the parking brake adjuster.
Recalled models: SPRINTER · 1 vehicles
Possible engine bay fire and parking brake failure
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components. It has further been identified that the threaded portion of the brake adjuster for the parking brake may break under load due to the wall thickness being too slight. Should a failure occur the parking brake would become ineffective.
Fix: Recalled vehicles will be fitted with modified engine control software and will also have the parking brake adjuster replaced with a quality assured item.
Recalled models: SPRINTER · 95 vehicles
Possible engine bay fire
It has been identified that as a result of a cracked piston engine damage can occur whereby oil is ejected into the engine bay and may ignite after coming into contact with hot engine components.
Fix: Recalled vehicles will be fitted with modified engine control software.
Recalled models: SPRINTER · 1,537 vehicles
Side mounts of the roof bed ladder may fail
It has been established that the side mountings for the roof bed ladder are insufficient to hold it in place. As a result the ladder could slip sideways.
Fix: Recalled vehicles will have the roof bed ladder replaced.
Recalled models: SPRINTER · 1 vehicles
Potential failure of rear axle
It has been identified that the rear axle left hand side half shaft may develop cracks. Should this occur breakage of the rear axle might ensue.
Fix: Recalled vehicles will have the rear axle inspected and replaced if necessary.
Recalled models: SPRINTER · 53 vehicles
Electronics may not be fully functional
The full functionality of the vehicles electronics which includes the safety systems cannot be guaranteed. This is a result of incorrect software being transmitted to a number of vehicles.
Fix: Recall the vehicles that are likely to be affected to re-perform the software (SCN) coding to the control unit.
Recalled models: SPRINTER · 11 vehicles
Increased brake pedal travel
It has been identified that an incorrect brake master cylinder and or brake fluid reservoir has been installed. In instances of the installation of an incorrect brake master cylinder the brake pedal will travel further before the brakes become effective. On vehicles fitted with an incorrect brake fluid reservoir the brake wear limit light will illuminate prematurely.
Fix: Recalled vehicles will have the brake master cylinder and or the brake fluid reservoir replaced.
Recalled models: SPRINTER · 19 vehicles
Increased brake pedal travel
It has been identified that subject vehicles have been fitted with an incorrect brake master cylinder. This has the effect of the brake pedal having to travel further before the brakes take effect.
Fix: Recalled vehicles will have the brake master cylinder replaced.
Recalled models: SPRINTER · 217 vehicles
Ecu maximum road speed limit not set
The maximum road speed limit was not set in the engine control unit during production.
Fix: Recall the vehicles that are likely to be affected to set the maximum road speed of the vehicle.
Recalled models: SPRINTER · 5 vehicles
Risk of fire
It has been identified that the lens of the interior lamps located in the air ducts may not conform to specification under conditions of continuous operation. This may result in an electrical short circuit and an isolated cable fire.
Fix: Recalled vehicles will have the subject lamps replaced.
Recalled models: SPRINTER · 9 vehicles
Short circuit may occur
Fire may occur in vehicles fitted with rear air conditioning as a result of the rear interior lamp deforming because of its position in continuous heat.The deformation in combination with moisture may trigger a short circuit of the connecting contacts and thereby cause an isolated cable fire.
Fix: Recall the vehicles that are likely to be affected to replace the interior lamps in the rear passenger compartment.
Recalled models: SPRINTER · 9 vehicles
Airbag may not inflate correctly
In the case of an incident where the air bags deploy as a result of the offside window bag module possibly having been fitted with a defective diffuser the air bag may not fully inflate and parts of the window bag module may detach and fly into the interior compartment at high speeds.
Fix: Recall the vehicles that are likely to be affected to replace the offside window bag module.
Recalled models: SPRINTER · 4 vehicles
Airbag may not deploy correctly
In the case of an incident where the air bags deploy as a result of the offside window bag module possibly having been fitted with a defective diffuser the air bag may not fully inflate and parts of the window bag module may detach and fly into the interior compartment at high speeds.
Fix: Recall the vehicles that are likely to be affected to replace the offside window bag module.
Recalled models: SPRINTER · 1 vehicles
Vehicle may cut out
It has been identified that a possible poor contact with the fuel pump relay in the fuse and relay module unit may affect the operation of the fuel pump and cause the engine to cut out.
Fix: Recall all affected vehicles to check the manufacturing date of the fuse and relay module unit and it necessary replace it.
Recalled models: SPRINTER · 136 vehicles
Short circuit may occur
It is possible that an incorrect size terminal may have been fitted to the starter wiring harness. It could result in the wiring not being crimped correctly and cause a detachment of the wiring which could result in a short circuit.
Fix: Recall all affected vehicles and replace the starter-alternator wiring harness.
Recalled models: SPRINTER · 9 vehicles
Crash signal protocol may not occur in the event of a collision
A software error may exist in the airbag control unit which can prevent a crash signal being generated in the event of a rear-end collision. As a result automatic unlocking of the doors and switching on of the hazard lamps cannot be assured.
Fix: The recalled vehicles will have the airbag control unit replaced.
Recalled models: SPRINTER · 1 vehicles
Suspension spring may fracture
It has been identified that during manufacture insufficient wax was applied to the front of the rear axle road springs. This in extreme circumstances can lead to failure of the spring.
Fix: Recalled vehicles will have the rear road spring front mounting brackets replaced.
Recalled models: SPRINTER · 4 vehicles
Electrical short circuit may occur
Wiring harness from starter to alternator may detach power supply will fail and wiring may short circuit.
Fix: Recall affected vehicles check and if necessary replace harness.
Recalled models: SPRINTER · 1,145 vehicles
Wheel flanges may split
The wheel flanges may not be of sufficient strength and may split.
Fix: Recall the vehicles that are likely to be affected to fit modified wheels.
Recalled models: SPRINTER · 1 vehicles
Seat belt may become insecure
It is possible that the mounting bolts for rear seat belts on the rear seats may not have been torqued to the correct specification.
Fix: Recall all affected vehicles to check and if necessary re-torque the mounting bolts.
Recalled models: SPRINTER · 1 vehicles
Tyre valves may leak where fitted in wheel.
The tyre valve may not be to specification and could leak at its fitting in the wheel.
Fix: Recall the affected vehicles and fit new tyre valves that comply with the specification.
Recalled models: SPRINTER · 113 vehicles
Possible fault in air bag control module
A component inside the control module may become defective - Air bag may not deploy in a collision
Fix: Replace Air Bag control module.
Recalled models: SPRINTER · 29 vehicles
Brake imbalance
The rear axle load sensing valve may become defective resulting in uneven braking effort between the left and right hand rear wheels.
Fix: Recall vehicles check and if required replace the load sensing (ALB) valve.
Recalled models: SPRINTER · 739 vehicles
Checking a Mercedes-Benz Sprinter before you buy
Look at the parts above at the viewing, and read the car’s own MOT history: advisories for the same parts suggest the problem is already starting. Sweep’s free check shows every MOT, advisory and mileage reading for a registration.